Need to hire more specialist that can answer questions. Line is always busy and it always seems to getting a run around. If president Obama can't create some extra jobs then the angency should outsource to China or India to save money
AT A MINIMUM, DO THESE THINGS:
1. Acknowledge people's busy lives & allow SAVE feature so applicants can work on it when all info is available and they have snippets of time.
2. Allow enough space for text entry in all fields. Section C Item 9, Section E, Section F, Section G are currently useless. Current set-up... more »